Terms of Service
Effective as of: July 9, 2025
Last updated: February 13, 2026
Welcome to Saphly! These Terms of Service (the "Terms") govern your access to and use of our website, our publishing services, and any related platforms or community channels that we operate (collectively, the "Services").
By accessing or using any of our Services, you agree to be bound by these Terms, our Privacy Policy, and our Refund Policy. If you do not agree, you must discontinue use of the Services.
You agree to use our Services for lawful purposes only. You must not misuse the Services in any way that could harm us, our operations, or other users.
All content provided through our Services (including but not limited to text, graphics, branding, and published works) is owned by Saphly or our contributors and protected by intellectual property law. You may not copy, reproduce, distribute, or create derivative works without our express permission, except for personal, non-commercial use.
You agree not to engage in conduct within or related to the Services that:
- Is unlawful, fraudulent, or harmful to others.
- Harasses, abuses, or defames any person or entity.
- Uploads viruses, malware, or spam.
- Attempts to disrupt or interfere with Services.
- Seeks unauthorized access to our platforms, data, or networks.
Our Services include community platforms, such as our Discord server, to facilitate discussion and engagement. When you join and participate in these platforms, you agree to the following:
- Use of bots: We employ automated bots within our Discord server to assist with security, moderation, administration, and to provide interactive features and entertainment (such as tracking activity, points, roles, and community games). By participating in our server, you consent to the operation of these bots.
- Server-specific rules: You agree to abide by any additional rules posted within the community platform itself (e.g., in the #rules channel).
- Data processing: The data collected in our community platforms is used solely for its effective operation and enhancement, as detailed in our Privacy Policy.
When you submit manuscripts or other materials ("Submissions") through our Services, you represent and warrant that:
- You own all rights in the material or have obtained all necessary permissions to submit it.
- Your submission does not infringe the intellectual property or other rights of any third party.
- You grant us a non-exclusive license to review, store, and consider your submission for publishing and related purposes.
- Submission of a manuscript does not guarantee acceptance, publication, or payment.
- You will comply with any submission guidelines stated on our website or otherwise provided.
6.1. Purchases Through Third-Party Retailers
Saphly may provide links to third-party retailers (such as Amazon) where our products are available. If you purchase a product through a third-party retailer, your transaction is processed by that retailer and is subject to the retailer's own terms, conditions, and refund policies. Any requests for refunds, returns, or exchanges must be submitted directly to the retailer from whom you made the purchase. Saphly does not process or issue refunds for purchases made through third-party retailers.
6.2. Purchases Made Through Saphly
Saphly may offer digital books for purchase directly on our platform. By completing a purchase through our Services, you agree to the terms outlined in our Refund Policy, which governs your purchase and forms part of these Terms.
6.3. Chargebacks and Payment Reversals
You agree not to initiate a chargeback, payment reversal, or bank dispute for any purchase or subscription charge without first contacting us using our support contact details and providing us a reasonable opportunity to resolve the issue.
If you initiate a chargeback, payment reversal, or bank dispute, we may suspend your account immediately. Suspension may include loss of access to:
- Your subscription library.
- Any purchased digital books made available for in-site reading.
Your account may remain suspended until the dispute is resolved and any outstanding amounts are paid, including any chargeback, dispute, or administrative fees charged to us by our payment processors or financial institutions.
If you initiate repeated chargebacks, or if we reasonably suspect fraud or misuse related to payments, we may suspend or terminate your account in accordance with Section 7 of these Terms, where permitted by applicable law.
We reserve the right to suspend or terminate your access to our Services, without notice or liability, if you violate these Terms or engage in conduct we deem harmful to Saphly, our partners, or our community.
To the fullest extent permitted by law, Saphly shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services. We do not guarantee uninterrupted, secure, or error-free operation.
You agree to indemnify, defend, and hold harmless Saphly, its affiliates, officers, and employees from any claims, damages, losses, liabilities, costs, or expenses arising out of your violation of these Terms or your use of our Services.
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information when you interact with our Services.
We may update these Terms periodically, indicating any changes through the "Last Updated" date. Continued use of our Services after changes constitutes your acceptance of the new Terms.
These Terms are governed by the laws of Portugal, without regard to its conflict of law principles. Any legal action or dispute arising from these Terms or your use of the Services will be resolved in accordance with these laws and regulations.
If you have questions about these Terms or need assistance, please contact us via the appropriate email address below:
- General Inquiries: contact@saphly.com
- Authors & Publishing: authors@saphly.com
- Technical Support: support@saphly.com
- Legal Matters: legal@saphly.com
For real-time assistance or to reach out via community support, you can also contact us on our Discord server.
